Twitter Can Help With Customer Service
When Wes Harper's high-definition cable service went on the fritz a few months ago, he hopped on Twitter and tried to reach Comcast's customer service reps. At the time, it seemed the best course of...
View ArticleBuying, Selling and Twittering All the Way
Once upon a time, people mailed their holiday wishes to the North Pole and hoped for a reply on Christmas Day. Nowadays they are sending their wishes into cyberspace and are apt to get a reply in...
View ArticleFacebook, Victoria’s Secret Big With Online Shoppers
As more retailers look to develop effective social-media strategies, a new study finds that Facebook is by far the most effective way to woo would-be shoppers. And chains that use their Facebook pages...
View ArticleFacebook fan pages ‘effective’ marketing tool
Washington: Facebook and its fan page module can be a very useful tool for increasing sales of a company, a new study claims. The new research from Rice University's Jones Graduate School of Business...
View ArticleSephora exec discusses the ROI of social media
Within retail headquarters around the country – and even here at NRF - there have been countless discussions about cultivating communities through social networks. Conversations that start with "How do...
View ArticleFoursquare networking site rewards users and businesses
Kentucky — "Check in." "You are the mayor." "You've earned the Bender Badge." If you know what I'm talking about, you're one of the growing number of users of Foursquare, a company that's on the verge...
View ArticleA small business guide to using Foursquare
Foursquare is the new social network marketing app the allow members to check in and reveal their location. Many businesses have seen a rise in the number of people who find out about them through a...
View ArticleMall Owners Work Hard to Keep Pace with Latest Marketing Techniques
The decision by the largest regional mall owner in the country to embrace a smartphone application marked a new stage in the rapidly unfolding evolution of mall marketing. In mid August,...
View ArticleThree Best Ways to Use Location-Based Social Media
Restaurants, retailers and other small businesses with storefronts are embracing location-based social networks – think Foursquare or Facebook Inc.'s Places – to woo customers and keep them coming...
View ArticleSneakPeeq Is The Social Shopping Mall Where As You Shop, The Price Drops
It's no secret that e-commerce is growing like gangbusters. Last year alone, consumers spent a $142 billion on online retail spending. SneakPeeq, a startup launching today at TechCrunch Disrupt, aims...
View ArticleTwitter Can Help With Customer Service
When Wes Harper’s high-definition cable service went on the fritz a few months ago, he hopped on Twitter and tried to reach Comcast’s customer service reps. At the time, it seemed the best course of...
View ArticleBuying, Selling and Twittering All the Way
Once upon a time, people mailed their holiday wishes to the North Pole and hoped for a reply on Christmas Day. Nowadays they are sending their wishes into cyberspace and are apt to get a reply in...
View ArticleFacebook, Victoria’s Secret Big With Online Shoppers
As more retailers look to develop effective social-media strategies, a new study finds that Facebook is by far the most effective way to woo would-be shoppers. And chains that use their Facebook pages...
View ArticleFacebook fan pages ‘effective’ marketing tool
Washington: Facebook and its fan page module can be a very useful tool for increasing sales of a company, a new study claims. The new research from Rice University’s Jones Graduate School of Business...
View ArticleSephora exec discusses the ROI of social media
Within retail headquarters around the country – and even here at NRF – there have been countless discussions about cultivating communities through social networks. Conversations that start with “How do...
View ArticleFoursquare networking site rewards users and businesses
Kentucky — “Check in.” “You are the mayor.” “You’ve earned the Bender Badge.” If you know what I’m talking about, you’re one of the growing number of users of Foursquare, a company that’s on the verge...
View ArticleA small business guide to using Foursquare
Foursquare is the new social network marketing app the allow members to check in and reveal their location. Many businesses have seen a rise in the number of people who find out about them through a...
View ArticleMall Owners Work Hard to Keep Pace with Latest Marketing Techniques
The decision by the largest regional mall owner in the country to embrace a smartphone application marked a new stage in the rapidly unfolding evolution of mall marketing. In mid August,...
View ArticleThree Best Ways to Use Location-Based Social Media
Restaurants, retailers and other small businesses with storefronts are embracing location-based social networks – think Foursquare or Facebook Inc.’s Places – to woo customers and keep them coming...
View ArticleSneakPeeq Is The Social Shopping Mall Where As You Shop, The Price Drops
It’s no secret that e-commerce is growing like gangbusters. Last year alone, consumers spent a $142 billion on online retail spending. SneakPeeq, a startup launching today at TechCrunch Disrupt, aims...
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